How do I navigate the Case Manager Dashboard?
The dashboard displays all reports. (depending on your access level)
You can choose a date range to view reports or filter on Incident type, Reporter country or Business Unit.
By default the dashboard will display Case ID, Status, Incident type, Reporter location, Submitted date, Origin language and Case title. You may change this display by clicking on the settings wheel and choosing other columns. You may only select 7 columns at a time. *This is not a limitation, this is to prevent inaccurate display on most laptop screens.
You may export your reports to Excel by choosing Extract All. This does not export report details.
*This is not a limitation, it is for security purposes for sensitive information.